This Privacy Policy describes how myzac.com.au (the “Site”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, how you interact with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
We refer to any information that can uniquely identify an individual as "Personal Information". Below is more detail on the types of personal information we collect and why.
Device Information
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Examples Collected: Browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and interactions with the Site.
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Purpose: To load the Site correctly for you and to perform analytics to improve your experience.
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Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.
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Disclosure: Shared with Shopify, our online store platform.
Order Information
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Examples Collected: Name, billing and shipping address, payment details (including credit card numbers), email address, and phone number.
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Purpose: To fulfill your order, process payment, arrange shipping, provide order confirmations, communicate with you, screen for fraud, and—if you opt in—send you marketing offers.
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Source: Collected directly from you.
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Disclosure: Shared with Shopify and our email marketing platform Klaviyo.
Customer Support Information
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Examples Collected: Name, contact details, order details, and any information you provide to us when seeking customer support.
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Purpose: To provide customer support and resolve your enquiries.
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Source: Collected directly from you.
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Disclosure: Shared with Shopify and Klaviyo.
Minors
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us to request deletion.
Sharing Personal Information
We share your personal information with trusted service providers to help us deliver our services, including:
We may also disclose your information to comply with legal obligations or to respond to lawful requests.
Behavioural Advertising
We use your personal information to deliver targeted advertising and marketing communications we believe will interest you. Examples include:
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Google Analytics – to understand how customers use our Site.
We may also share usage data with advertising platforms to show you relevant ads on other websites. This is done through cookies or similar tracking technologies, subject to your consent.
Learn more about targeted advertising here:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising here:
Using Your Personal Information
We use your personal information to:
- Process your orders
- Manage payments and shipping
- Communicate with you about your orders or offers
- Provide customer support
- Improve and personalise your shopping experience
Cookies
Cookies are small data files that help our Site remember your preferences and actions. We use cookies for:
- Site functionality
- Performance tracking
- Advertising
- Social media features
Cookies help improve your browsing experience by remembering your login, region, and browsing behaviour. You can manage or disable cookies through your browser settings, though this may affect Site performance.
Learn more at www.allaboutcookies.org.
Cookies are necessary for the functioning of the store -
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Name
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Function
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_ab
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Used in connection with access to admin.
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_secure_session_id
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Used in connection with navigation through a storefront.
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cart
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Used in connection with shopping cart.
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cart_sig
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Used in connection with checkout.
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cart_ts
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Used in connection with checkout.
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checkout_token
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Used in connection with checkout.
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secret
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Used in connection with checkout.
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secure_customer_sig
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Used in connection with customer login.
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storefront_digest
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Used in connection with customer login.
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_shopify_u
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Used to facilitate updating customer account information.
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Reporting and analytics
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Name
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Function
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_tracking_consent
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Tracking preferences.
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_landing_page
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Track landing pages
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_orig_referrer
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Track landing pages
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_s
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Shopify analytics.
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_shopify_fs
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Shopify analytics.
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_shopify_s
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Shopify analytics.
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_shopify_sa_p
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Shopify analytics relating to marketing & referrals.
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_shopify_sa_t
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Shopify analytics relating to marketing & referrals.
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_shopify_y
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Shopify analytics.
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_y
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Shopify analytics.
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The lifespan of a cookie on your device depends on whether it is a "session" or "persistent" cookie.
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Session cookies last until you close your browser.
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Persistent cookies remain on your device until they expire or are manually deleted.
Most of the cookies we use are persistent and typically expire between 30 minutes and two years from when they are placed on your device.
You can control how cookies are used through your browser settings. Please note that disabling or blocking cookies may affect the functionality of our website, and some parts may no longer work as intended.
Most browsers automatically accept cookies, but you can manage or disable them in your browser’s “Tools” or “Preferences” menu. You can learn more about managing cookies at: www.allaboutcookies.org
Please be aware that blocking cookies may not fully stop us from sharing information with our advertising partners. To manage how your information is used for targeted advertising, please refer to the "Behavioural Advertising" section above.
Do Not Track
Currently, there is no universally accepted standard for how to respond to "Do Not Track" signals from browsers. As such, we do not alter our data collection practices based on these signals.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons.
Please check this page periodically to stay informed about how we protect your privacy.
Contact Us
If you have any questions, concerns, or would like to make a complaint about our privacy practices, you can contact us at:
Email: hello@myzac.com.au
Mail: Level 1/424 New South Head Rd, Double Bay NSW 2028
Last updated: 19 May 2025
